In a problem-solving worksheet, which is an example of the first step in the problem-solving process?

• A. The client lists off a set of potential strategies to try
• B. The client showing you a journey entry about the effectiveness of the chosen strategy
• C. The client realizing there is a problem with their adherence to the program
• D. The client provides the professional with a concrete definition of the issue at hand

Answer: (C)

The main idea being tested is recognizing when problem-solving begins: problem identification from the client’s perspective.

In a problem-solving worksheet, the first step is for the client to notice and acknowledge that a problem exists. Here, the client realizes there is an issue with adhering to the program, which starts the entire process. Once this awareness is established, the next moves typically involve clarifying and defining the problem more precisely, then generating possible solutions, evaluating them, and implementing a plan.

The other options illustrate steps that come after recognizing the problem: brainstorming potential strategies comes later as part of generating solutions; reflecting on the effectiveness of a chosen strategy occurs after some action has been taken; and providing a concrete definition of the issue is part of shaping a clear problem statement, which generally follows the initial realization.